James Cockrell The Lost Art of Listening: What Clients Really Want If there’s one skill that separates good salespeople from great ones, it’s listening. Not the polite kind where you wait for your turn to talk—but the kind where you actually absorb what’s being said ... Dec 29, 2025
James Cockrell Bridging Delivery and Sales: Lessons from the Field When I first moved from IT delivery into consulting and then Sales, I learned quickly that what breaks most client relationships isn’t technology, it’s misalignment. Sales, Consulting and Delivery liv... Dec 1, 2025